If we didn't have a continuous flood of knowledgeable computer and network support personnel, commerce in Great Britain (as elsewhere) would inevitably run into problems. There is an on-going demand for technically able people to support both users and the systems they work with. Our desire for such skilled and qualified individuals is consistently on the grow, as everywhere we work becomes more and more reliant on computers.

It's essential to have the most up to date Microsoft (or relevant organisation's) accredited exam simulation and preparation packages. Sometimes people can be thrown off course by trying to prepare themselves with questions that aren't recognised by authorised sources. Quite often, the phraseology can be completely unlike un-authorised versions and you should be prepared for this. Simulations and practice exams will prove enormously valuable in helping you build your confidence - so that when you come to take the real thing, you will be much more relaxed.

Traditional teaching in classrooms, with books and manuals, is an up-hill struggle for the majority of us. If you're nodding as you read this, dig around for more practical courses which feature interactive and multimedia modules. If we're able to utilise all of our senses into our learning, then we often see hugely increased memory retention as a result.

Start a study-program in which you're provided with an array of CD and DVD based materials - you'll begin by watching videos of instructors demonstrating the skills, followed by the chance to hone your abilities through virtual lab's. Any company that you're considering should willingly take you through some samples of their training materials. You're looking for evidence of tutorial videos and demonstrations and many interactive sections.

Purely on-line training should be avoided. Physical CD or DVD ROM materials are preferable where obtainable, so you can use them wherever and whenever you want - and not be totally reliant on a good broadband connection all the time.

Now, why is it better to gain qualifications from the commercial sector rather than more traditional academic qualifications taught at tech' colleges and universities? Accreditation-based training (in industry terminology) is far more specialised and product-specific. Industry is aware that specialisation is vital to cope with a technically advancing workplace. Microsoft, CISCO, Adobe and CompTIA dominate in this arena. This is done by concentrating on the actual skills required (alongside a proportionate degree of background knowledge,) as opposed to covering masses of the background detail and 'fluff' that academic courses are prone to get tied up in - to pad out the syllabus.

It's rather like the advert: 'It does what it says on the tin'. Companies need only to know what areas need to be serviced, and then request applicants with the correct exam numbers. Then they're assured that a potential employee can do exactly what's required.

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